Whilst investigating the failure it was discovered that cgcu.net had not been re-registered when it expired on 30th November, despite an invoice being received in good time. VPFS Boon Koh, who was responsible for re-registering the domain, is out of the country and could not be reached for comment. This turned out not to be the main cause of the problem, however caused some concern amongst the web team.
Thankfully nothing time-critical happened during the outage, however there a few interesting news stories that will have to wait a little bit longer.
C&G Media Group is currently in discussions with alternative providers to allow increased reliability - this is the second multiple-hour failure in the last 5 months and service was only restored following a number of complaints. Additional backup services with another provider are now in place on a temporary basis.